Lead Capture
IntakeAI
Conversational intake agent that captures leads 24/7, qualifies them, and books the calendar — no dashboards required.
Intelligence for
operators
founders
agencies
Your AI automation
partner beyond just
consulting.
More than a consultancy. We design, build, and run AI systems that drive measurable outcomes — from intake agents to evaluation pipelines. We act as your in-house team to ship intelligence that works from day one.
Legal & Compliance
Med Spa & Wellness
Hospitality & Events
Construction & Infra
Gov & Defense
Maritime & Ports
Square
Twilio
LangChain
OpenAI
Airtable
n8n
Eventbrite
We specialize in translating business problems into AI systems that actually run in production — combining strategy, engineering, and calm product instinct.
We drive your business
beyond limits.
Ready to scale? Let's talk
12+
Systems in production
Intake, eval, BI and inspection agents.
91%
Average eval faithfulness
Measured, not claimed.
6x
Avg first-month ROI
Across deployed client systems.
47s
Median AI response time
For intake and triage agents.
Our custom approach
ensures projects succeed.
More projects ›
Evaluation
RAG-Eval
Retrieval quality benchmarking that catches hallucinations before go-live. Measures faithfulness, relevance, and drift.
Intelligence
BI-Agent
Plain-English weekly intelligence briefs delivered by SMS. Pattern detection without a dashboard login.
Top-tier consultancy & timely delivery
Long-term partnerships built on trust
Quick onboarding, faster than new hires
Free diagnostic and flexible first engagement
Explore our winning deployments.
Successful lead campaigns
Conversational agents that convert high-quality leads around the clock. Measured, tuned, and tied to booking outcomes.
More info ›
Organic promotion success rate
Owner-focused BI briefs that identify the customers worth keeping — and the ones quietly costing you money.
Boost in conversion rates
Evaluation pipelines catch regressions before they hit production. Fewer apologies, more conversions.
Business data intelligence
Proprietary data turned into clear weekly answers, delivered to the one person who needs them.
Top-of-funnel intelligence
Intake agents that qualify, score, and hand off — replacing forms, scripts, and inbox triage.
Client
Vertical
Result
Metric
Legal Services
Legal
34→91%
Faithfulness
Med Spa & Wellness
Wellness
+31%
Bookings
Events & Hospitality
Hospitality
+28%
Retention
Construction & Infra
Infra
5.4×
Speed gain
Maritime & Ports
Marine
100%
Audit cover
Get a reliable partner
that delivers intelligence
to real business problems.
Hire consultant ›
DigitalStone AI drives
growth with innovation.
Our approach goes beyond dashboards. We design solutions that address every aspect of how intelligence meets your business — from planning and engineering to deployment and the quiet, continuous improvement that keeps systems sharp over time.
Services & skills
We build intelligence
that actually runs.
Six practice areas. One team. Every engagement is measured against production metrics — not demos, not decks, not chatbot screenshots.
01
AI automation systems
Production workflows that handle intake, triage, routing, and follow-up. We design, ship, and operate — not just advise.
- Conversational intake agents
- Lead qualification & scoring
- CRM and calendar automation
- SMS / email reactivation sequences
02
Retrieval & evaluation
RAG pipelines that are measured, not guessed. We catch hallucinations before they cost you a client.
- RAG architecture design
- Faithfulness & precision benchmarking
- Chunking & embedding strategy
- Continuous eval harnesses
03
Business intelligence agents
Proprietary data turned into plain-English weekly briefs for owners and operators who don't live in dashboards.
- POS & CRM integrations
- Pattern detection agents
- SMS / email brief delivery
- One-tap campaign triggers
04
Computer vision & inspection
Vision pipelines for drone, ROV, and inspection workflows. Structured reports, audit trails, and consistent output.
- Defect classification models
- Severity scoring frameworks
- Automated PDF reporting
- Government-grade audit trails
05
AI strategy consulting
Honest diagnosis. We'll tell you when intelligence is the wrong tool. Half our engagements start as a no.
- Opportunity discovery
- Vendor & model selection
- Build vs buy roadmaps
- Cost modeling & ROI design
06
Managed operations
We run what we build. Monitoring, evaluation, drift correction, and improvement — so your team can focus on the business.
- System observability
- Model drift monitoring
- Scheduled retuning
- Incident response
How we work
A calm process.
Five stages, each earns the next.
01
Diagnose
Free 45-minute session. We map the work, the data, and the outcome you actually care about. If AI is wrong for the job, we say so.
02
Design
A written system spec: stack, workflow, success metrics, and a realistic schedule. You sign off before a line of code is written.
03
Build
Two-week sprints with visible progress. You see the system working at the end of every sprint — not at the end of the engagement.
04
Ship
Production deployment with monitoring, eval harnesses, and a documented runbook. Your team can take it from here, or we can keep running it.
05
Operate
Optional managed operations. We watch the metrics, tune the system, and deliver a monthly intelligence brief.
Tools of the trade
The stack we reach for
when the job calls.
Languages
Python
TypeScript
SQL
AI platforms
OpenAI
Anthropic
Google Vertex
Orchestration
LangChain
LangGraph
n8n
Make
Vector & retrieval
Chroma
Pinecone
pgvector
RAGAS
Data
PostgreSQL
Airtable
Snowflake
BigQuery
Infra
GCP
AWS
Cloudflare Workers
Docker
Integrations
Twilio
Calendly
Square
Stripe
Slack
Vision
GPT-4V
Gemini Vision
OpenCV
ffmpeg
Bring us your
hardest problem.
Free 45-minute diagnostic. We'll tell you whether AI is the right tool before you spend a dollar.
Case studies
Systems shipped.
Measured in production.
Four recent engagements across legal, wellness, hospitality, and infrastructure. Each one is a live system — not a demo, not a deck.
Evaluation Framework
Legal
RAG-Eval
Retrieval quality benchmarking system
Caught a 34% hallucination rate before go-live. Shipped at 91% faithfulness.
Read the deep dive ›
Lead Capture
Wellness
IntakeAI
Client intake & reactivation system
24/7 conversational intake. 47-second median response, +31% bookings in month one.
Read the deep dive ›
Business Intelligence
Hospitality
BI-Agent
Venue intelligence & owner brief system
Weekly 5-point brief by SMS. Replaced 3 hours of dashboard review with a text message.
Read the deep dive ›
Infrastructure Inspection
Infrastructure
InspectAgent
AI-assisted infrastructure inspection
Drone/ROV footage classified in 1.4 hours. 100% critical defect detection in test set.
Read the deep dive ›RAG-Eval
Retrieval quality benchmarking system
Client
Legal Services Firm
Mid-size personal injury law firm. Prior vendor delivered a chatbot with a 34% hallucination rate on factual case data. DigitalStone AI was brought in to evaluate and correct the pipeline before go-live.
Stack
PythonLangChainChromaDBOpenAI EmbeddingsRAGASn8n
Workflow
IngestionChunking A/BEmbedding evalRetrieval scoringFaithfulness checkReport
Results
34→91%
Faithfulness
88%
Retrieval precision
4.2%
Hallucination rate
3h
Time to evaluate
"We were about to go live with a system making up case details. DigitalStone AI caught it before it cost us a client relationship."
— Managing Partner, Legal Services Firm
IntakeAI
Client intake & reactivation system
Client
Medical Spa & Wellness Clinic
Owner-operated medical spa with 3 providers. Processing appointment requests manually — losing 40% of after-hours inquiries to faster competitors.
Stack
n8nTwilioGPT-4oAirtableCalendly API
Workflow
InquiryAI intakeQualificationCRM entryAuto-bookFollow-up
Results
94%
After-hours capture
47s
Avg response time
+31%
Monthly bookings
$11.7k
Reactivation rev (m1)
"I used to lose so many people who messaged after hours. Now the system responds in under a minute and they're on the calendar before I wake up."
— Owner, Medical Spa & Wellness Clinic
BI-Agent
Venue intelligence & owner brief system
Client
Independent Music Venue
280-capacity independent music venue running 4–6 events a week. No visibility into which events built loyal audiences vs one-time crowds. Booking decisions ran on instinct.
Stack
PythonSquare POSEventbriteGPT-4oTwilioAirtable
Workflow
POS pullTicket importCheck-in mergePattern agentBrief generationSMS
Results
+28%
Loyal guest retention
+$9
Revenue per head
3
Low-ROI events cut
5 hrs
Owner time saved / wk
"I thought DJ nights were my best nights because the room was full. Turns out I was filling the room with strangers who never came back. The data changed how I book."
— Owner, Independent Music Venue
InspectAgent
AI-assisted infrastructure inspection
Client
Construction & Infrastructure Firm
Regional inspection firm on state and port authority infrastructure contracts. Manual review was 6–8 hours per structure with inconsistent output across inspectors.
Stack
PythonGPT-4VffmpegPostgreSQLLangChainn8n
Workflow
FootageFrame extractVision classifyDefect DBSeverityPDF report
Results
1.4h
Review per structure
91%
Classification match
100%
Report consistency
100%
Critical defects caught
"What used to take my best inspector a full day now takes ninety minutes — and the report is cleaner than anything we were producing manually."
— Operations Director, Construction & Infrastructure Firm
Think we could ship
something similar for you?
Links
The map of
how we think.
Where to find us, what we're writing, the talks we've given, and a short list of the tools and books that shape the way we build.
AI platforms & models
Want to trade notes?
Write us a line.
Contact
Tell us what
you're trying to automate.
First conversation is free, 45 minutes, no deck. We'll either see a fit or tell you who you should be talking to instead.
Start a project
Let's talk.
We reply within one business day. Everything you share stays between us.
Got it. We'll be in touch.
Expect a thoughtful reply from a human within one business day.
Browse case studies